FoodTee FAQs
Q: My FoodTee is a gift! Can I include a gift card when I order?
A: Unfortunately, not yet. Once we get our t-shirt shop launched, we'll focus on gift options. But in the meantime, go ahead and order 'em a shirt. (You can always stick a card in the mail yourself...)
Q: I'd like to buy a FoodTee by DietDetective.com as a gift, but I'm not sure which one to get. Can I order a gift certificate?
A: Not yet, but we promise this will be coming soon.
Q: Do you have more styles?
A: The designs that are up on our site are what we have available. Our designs are released in batches, and the next one is on its way. So please stop in and visit us regularly to see what's new!
Q: I heard that you donate proceeds to charity. What charity is it, and why did you pick that one?
A: We donate a portion of our profits to the The Food Studies Institute, Two Angry Moms, and Better School Food. This is so important, because our children are our future. What they eat every day matters; the younger they start eating well, the better.
Q: What are FoodTees Made From?
A: We offer FoodTees for Men, Women, Children, Toddlers, and Babies–and we know that one size does not fit all. So we've hand-picked different shirts that our designs can be printed on. At the order screen you can select which Department (men, women,, children, toddlers or babies) you'd like to order from, as well as your size (and t-shirt style, where applicable). Our women's short sleeve shirts are printed on made-in-America sweatshop free 100% cotton American Apparel stock (white) or American Apparel organic cotton (natural). We also offer a loose fit women's shirt that's printed on a Gildan T. Men's T's are printed on Haines, Gildan or Anvil. The toddler and baby lines are printed on Haines or Gildan. All of our T's are 100% cotton.
Q: What if I want to purchase more than one shirt, but I want them sent to different addresses?
A: At this time each order can only be sent to one address. If you have multiple shipping locations, each recipient address will need to be processed as a separate order. Please note that since shipping is free, there will be no additional cost for placing multiple orders for multiple shipping addresses.
Q: How do I get Foodtee's for my store. Do you sell wholesale?
A: Yes, depending on the type of store you have. Email us at info@FoodTee.com or call 1-877-367-6199 x88 for information on bulk orders.
Q: I have not received my order and it's been over 10 business days? What do I do?
A: Please e-mail us with your order number, we will check the status. Also, please note that organic t's are custom made and may take up to two weeks to arrive.
Q: I really don't like my FoodTee, can I return it?
A: Really, you don't like your FoodTee. We're shocked!!!! Since we made your shirt to order, and would lose money if we did that we only offer exchanges, and that's only if you got the size wrong. But call us or email us to disucss.
Q: Will you use my information for any other purpose besides the purchase of these FoodTees
A: Absolutely not, other than to bother you once or twice a year to tell you about our new designs or offerings. But we don't sell these names to anyone, ever. And yes we've been offered lots of money -- but we said NO, NO, NO!!!!
Q: How secure is your ordering system?
A: Our Secure Sockets Layer (SSL) software combined with our THAWTE certification is the industry standard and among the best software available today for secure online commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet. For security reasons we DO NOT store your credit card details on our server. Please visit our Security & Privacy page for more information.
Q: What method of shipping do you use? Do you ship internationally?
A: FoodTees are delivered via United States Postal Service, and should arrive within 6-12 days (we say that, but you should get it in about 3-4 days). For faster shipping, please select the method you'd prefer during the checkout process. Note: Additional fees will apply. Please note that additional shipping costs apply to international orders. International orders will be shipped via USPS, for a fee of $39.
Q: I'm ready!! How long will it take to get my FoodTee?
A: Orders will be processed as quickly as possible. Turn around time for in-stock FoodTees are approximately 72 hours (unitl it's shipped) if orders are received by 3pm EST. Then it is sent via regular mail and should arrive with a few days. Please be aware that it may take up to 2 weeks for any order to arrive (but that's rare).
Q: Do you have any tips for ordering?
Yes! Our women's short sleeve shirts are available in two different t-shirt styles: Snug Fit and Regular / Loose Fit. If you like the look of the American Apparel (they're very snug), but you're unsure of your size, always order one size up... the flattering cut of both the white and organic American Apparel T's tends to run small. If you prefer a looser fit woman's shirt, go with the Regular Fit style. The same goes for the tank tops -- they also run a full size small. The rest of our styles' sizes run "true", so stick with the size you usually wear.
Q: I know I need to wash fruit and veggies before I eat them... Is there anything I need to know about taking care of my FoodTee?
A: The FoodTee designs hold up great, wash after wash. Please check the label on your t-shirt for washing instructions.
Questions
info [AT] FoodTee.com
or 1-877-367-6199 x88